Web hosting is effectively renting space on a powerful computer called a server so that everybody can see your website on the internet. These servers are especially designed for publishing websites

The role of the hosting company is to make sure that everything stays working well, is backed up and to provide and help and support when the client needs it.

Our web hosting service is accessible to anyone. Each hosting package uses cPanel which is one of the most established hosting control panels available giving you full control over your hosting set up through easy to understand icons.

If you need help at any time, then our support team will always be happy to help.

You are very welcome to buy your domains directly from us, however it is not essential. If you have an existing domain, it can be simply pointed to our hosting or if you prefer, we can transfer the domain to us and manage it for you going forwards

Our support team will be able to advise you further on the best way to proceed.

There’s lots of different ways! If you don’t have your own designer then you can use a content management system such as WordPress or Joomla or use a site building tool that we include in our apps installer in your hosting control panel.

Our design team can help with your design if required but this is an additional cost that we can provide after discussion of your requirements.

Absolutely, in fact our servers are optimised for open source PHP applications such as WordPress, Joomla, OpenCart etc.

Our team are specialists in using this type of software and therefore fully understand how it should be working

Of course!, we fully understand that by choosing a web hosting company, you are putting your trust in them to keep your site online and running well.

Therefore, we are happy to offer a 30 day trial on all our shared hosting packages so you can fully assess our service and see if we are right for you

Accounts created during the working day will normally be set up and ready for use within two hours

We normally give you a call or send an email first to introduce ourselves and go over any questions you may have to make sure we get the set up exactly how you want it.

As we’re sure you know – some hosts may offer ‘unlimited’ storage. The reason why we don’t offer or advertise ‘unlimited’ disk space is very simple… Because it is NOT possible. If you read the small print (usually in the T&Cs) you’ll find that it’s only unlimited until you go over their ‘normal site usage’

With VTSHosting, your package disk space is guaranteed when you purchase. We DO NOT overload our servers therefore instead of being “unlimited” and incurring extra charges, you are only responsible for paying for the resources you use.